TERMS OF SERVICE

PWR:PRODUCTS is a precision nutrition subscription platform that provides:

Currently available for shipping within the Netherlands and European Union. We reserve the right to expand or restrict service areas without prior notice.

Products are sourced from trusted third-party manufacturers and partners. We curate high-quality supplements that meet our standards for purity, efficacy, and safety. Product formulations may change based on availability, scientific research, or supplier updates.

Your subscription automatically renews each month until you cancel. You will be charged on your billing date unless you cancel at least 48 hours before the next billing cycle. We will send email reminders 7 days before each renewal.

We accept:

Payment information is processed securely by our payment partners. We do not store your full card details on our servers.

If a payment fails, we will:

You are responsible for maintaining valid payment information and sufficient funds.

We reserve the right to adjust pricing due to changes in product costs, VAT rates, or operational expenses. You will be notified at least 30 days before any price increase. If you do not accept the new pricing, you may cancel your subscription before the change takes effect.

You may cancel your subscription at any time via:

Cancellations take effect at the end of your current billing cycle. You will continue to receive shipments for any period already paid.

If you are not satisfied with your first order, you may request a full refund within 30 days of delivery. To qualify:

Return shipping costs are covered by you unless the product was defective or shipped in error.

Orders after your first month are refundable only if:

We do not offer refunds for partially used products or buyer's remorse after the 30-day guarantee period.

You may pause your subscription for up to 3 months instead of canceling. Paused subscriptions do not incur charges and can be resumed at any time.

All products are:

Products are dietary supplements, not medicines. They are intended to support general health and fitness goals but do not diagnose, treat, cure, or prevent any disease. Always consult your physician before starting any supplement regimen, especially if you have medical conditions or take medications.

Product labels include allergen warnings. We make reasonable efforts to accommodate dietary restrictions (lactose-free, vegan, etc.) based on your preferences, but cross-contamination may occur during manufacturing. If you have severe allergies, review product labels carefully or contact us for detailed ingredient information.

If you receive damaged, expired, or defective products, contact us within 7 days of delivery. We will replace the product at no charge or issue a full refund. Include photos of the defect when reporting.

Shipping is included in your subscription price. We currently do not ship outside the EU.

If your package is lost or delayed beyond the estimated timeframe:

You are responsible for providing an accurate delivery address. Address change requests must be submitted at least 72 hours before your next billing date.

Shipments within the EU are generally duty-free. However, some countries may apply local taxes or fees upon delivery. You are responsible for any such charges.

All content on pwrproducts.com, including:

...is owned by POWERPRODUCTS B.V. or licensed to us. You may not copy, modify, distribute, or create derivative works without written permission.

"PWR:PRODUCTS," the PWR logo, and related marks are trademarks of POWERPRODUCTS B.V. Unauthorized use is prohibited.

If you submit reviews, testimonials, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and promote such content.

The Service is provided "as-is" without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free operation, or specific results from using our products.

To the fullest extent permitted by Dutch law, our total liability for any claims arising from your use of the Service is limited to the amount you paid in the 12 months preceding the claim.

We are NOT liable for:

Supplements may interact with medications or pre-existing conditions. Consult a healthcare professional before use. We are not responsible for adverse reactions resulting from improper use or failure to disclose medical information.

Nothing in these Terms limits your statutory rights under Dutch or EU consumer protection laws.

If you have a complaint, please contact us at support@pwrproducts.com. We commit to responding within 5 business days and resolving issues amicably.

If informal resolution fails, we encourage mediation through the Dutch Disputes Committee for Distance Selling (Geschillencommissie Thuiswinkel) before pursuing legal action.

You may file complaints with:

You may cancel your subscription at any time as described in Section 4.

We reserve the right to suspend or terminate your account if you:

We will provide notice when possible, but may terminate immediately in cases of serious violations.

These Terms, along with our Privacy Policy, constitute the entire agreement between you and POWERPRODUCTS B.V. regarding the Service.

If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.

Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

You may not transfer or assign your subscription without our consent. We may assign our rights to a successor entity in case of merger, acquisition, or sale.